Last Updated: 10 June 2025

Welcome to https://renderpeak.art. This Privacy Notice explains how we collect, use, and protect your personal data when you access or use our Website and services. By continuing to use our Platform, you acknowledge that you have read, understood, and agreed to the practices outlined in this Notice. If you do not agree, please discontinue your use of the Platform.

1. Data Controller

The controller responsible for your personal information is ModelPeak Studio LTD
, registered under number 208381797
, with its legal address at Sofia 1592, 41 Christopher Columbus Blvd, Republic of Bulgaria (“Company,” “we,” or “us”). As the data controller, we determine the purposes and means of processing your personal data. For questions, contact: [email protected].

2. Data We Collect

We may collect and process various types of personal data:

• Account Data – User ID, credentials, profile info, activity logs, uploads.
• Contact Details – Email, phone number, mailing address.
• Identity Information – Name, ID numbers, and documents for verification.
• User Content – Media and files you upload.
• Transaction History – Orders, account balance, purchase logs.
• Payment Info – Card or bank details, payment status.
• Legal & Compliance Data – Info for KYC, AML, CFT compliance.
• Technical Data – IP, browser type, OS, language, system info.
• Communication Logs – Emails, chats, calls.
• Marketing Data – Preferences, campaign participation.
• Support Records – Complaints, resolution status.
• Surveillance Data – Video recordings at physical locations.

3. Why We Process Your Data

Each use of your data aligns with a lawful basis under applicable data laws:

• Provide Services – Fulfill requested services
• Legal Compliance – Fulfill regulatory duties
• Account Management – Create and manage your account
• ID Verification – Secure accounts
• Order Processing – Handle purchases
• Transaction Management – Maintain secure financial ops
• Customer Support – Communicate with users
• Service Improvement – Analyze feedback
• Risk & Continuity – Maintain operational integrity
• Marketing – With your consent
• System Maintenance – Identify and fix errors
• Security Measures – Protect platform and data
• Fraud Prevention – Prevent misuse
• Dispute Resolution – Manage legal inquiries

4. How We Collect Data

• Directly from You – When registering, purchasing, or contacting us.
• Automatically – Through cookies and device tracking. See our Cookie Notice.
• From Third Parties – Including payment providers, public authorities, and partners.

5. Required vs Optional Data

Some data is essential to access or use our services. If not provided, we may be unable to fulfill your requests. Optional data can be managed or updated through your account or by contacting us.

6. Sharing Your Data

We may share your data with:

• Service providers – Payment processors, cloud hosting, customer tools.
• Business partners – To enhance or deliver our services.
• Authorities – To meet legal and regulatory obligations.

All third parties must handle your data securely and comply with data protection laws.

7. International Transfers

If your data is transferred outside the EEA, we ensure legal safeguards:

• Standard Contractual Clauses (SCCs)
• Adequacy Decisions by the European Commission

Contact us for more information on cross-border safeguards.

8. Your Rights

You have rights under data protection laws:

• Access – Request a copy of your personal data
• Correction – Fix inaccurate or outdated information
• Deletion – Ask for erasure in certain cases
• Restriction – Limit how your data is used
• Objection – Object to processing (e.g. for marketing)
• Portability – Transfer your data to another provider
• Withdraw Consent – At any time, if processing is based on consent

To exercise your rights, contact [email protected]. Proof of identity may be required.

9. Data Security

We use robust measures to protect your data:

• Encryption during data transfer
• Access controls for authorized personnel
• Security monitoring and regular audits

Your role in security:

• Use strong, unique passwords
• Enable 2FA
• Keep software up to date
• Be cautious of phishing attempts

10. Data Retention

We retain your data:

• As long as necessary for service delivery and compliance
• Up to 5 years for legal obligations
• Up to 10 years for legal claims

After this, data is deleted or anonymized.

11. Automated Decision-Making

• We do not engage in automated decisions with legal or similar effects.
• Profiling may be used to personalize your experience, not to make binding decisions.

12. Complaints

If you believe your rights have been violated, you may contact the Commission for Personal Data Protection in Bulgaria. We encourage contacting us first to resolve the issue quickly and transparently.

13. Changes to This Notice

We may update this Privacy Notice to reflect changes in our practices or legal obligations. The updated version will be posted on our Website. Continued use of the Platform after updates constitutes acceptance.

14. Contact Us

For any privacy-related questions or to exercise your rights, reach out to:

[email protected]